Description
The North Carolina Department of Transportation is seeking bids for software maintenance and support for two Security WebInspect Software Licenses. The contract will be for a term of one year, with the option for renewal. The successful bidder will be required to provide support and maintenance services for the software, including troubleshooting, updates, and repairs. The bid must include pricing for the support and maintenance services, as well as any additional costs associated with the contract.
• The software maintenance and support services must be provided in accordance with the terms and conditions of the contract.
• The contractor must have experience in providing software maintenance and support services for similar products.
• The contractor must be able to provide 24/7 support for critical issues.
• The contractor must be able to provide regular updates and patches for the software.
• The contractor must be able to provide training and documentation for the software.
Attached files
Contact
Allison R. Scott(Procurement Officer)