Employee Assistance Program Services

The Texas Department of Housing and Community Affairs (TDHCA) is seeking bids from qualified firms for an Employee Assistance Program (EAP) to provide assistance for approximately 393 employees and cover individuals to assist them in dealing with personal issues that might adversely impact their work performance, health, and well-being. The EAP services to be provided include assessment, short-term counseling, case management, crisis management, employee orientations, training sessions, and statistical reports. The contract is expected to begin on September 1, 2026, and terminate on August 31, 2027, with the option to renew for three additional one-year periods. • The EAP program will provide assistance for employees and covered individuals, including part-time, full-time, contract employees, and severed employees. • The program will include services such as assessment, short-term counseling, case management, and crisis management. • The vendor will be required to provide quarterly and annual statistical reports of EAP utilization and other services furnished to TDHCA employees and covered individuals. • The vendor will be expected to provide a 24-hour toll-free crisis hotline telephone number for emergencies. • The vendor will be required to conduct annual employee orientations to explain the EAP services and provide quarterly EAP supervisory training sessions.