Description
The Florida Department of Transportation is seeking information from prospective vendors regarding their ability to supply Activu maintenance software support services. The services include unlimited phone or email support during business hours, access to the Activu Customer Support Web Portal, logistical support for hardware repairs/replacement under OEM warranties, free Activu software upgrades, and one preventive maintenance visit by a system technician per year. The contract is for a period of three years. The estimated dollar amount for the contract is $150,000.
• The services are required for the operation of the North Florida RTMC and its partnering agencies.
• The system requires regular maintenance to ensure that all features are working properly.
• Activu Corporation is the sole provider of the Activu system.
• The contract is intended to be a single-source purchase.