RFP.No.HCOA.2026.CM.01 Case Management Services

The County of Hawaii is seeking proposals for case management services to provide assistance to older adults experiencing diminished functioning capacities, personal conditions, or other characteristics requiring compensated service providers or family caregivers. The selected provider will be responsible for conducting comprehensive assessments, developing individualized service plans, and coordinating services with healthcare providers, social service agencies, caregivers, and community partners. The contract term will be from July 1, 2026, to June 30, 2027, with the possibility of a 12-month extension. • Key responsibilities include: • Conducting comprehensive assessments of physical, psychosocial, cognitive, environmental, financial, and caregiver support needs • Developing individualized service plans in partnership with the kupuna and family/caregivers • Coordinating services with healthcare providers, social service agencies, caregivers, and community partners • Advocating for the kupuna's rights, preferences, and access to appropriate services • Maintaining regular contact with kupuna and caregivers to monitor service effectiveness, client satisfaction, and outcomes