Union County is seeking proposals from qualified firms to provide and implement a modern, enterprise-level Learning Management System (LMS) to support countywide employee learning, compliance tracking, reporting, content creation, workflow automation, and long-term workforce development. The LMS must be a cloud-hosted, enterprise-level solution that supports the full lifecycle of employee learning and development. The selected vendor shall deliver a comprehensive, fully implemented LMS solution that includes system configuration, data migration, integration services, content support, training, documentation, and long-term administration and maintenance. Some key features required include: modern, intuitive user interface; mobile-responsive interface; WCAG 2.1 AA and Section 508 accessibility compliance; search functionality; optional engagement tools; self-service enrollment; automated reminders and notifications; ability to configure prerequisites, learning paths, and required training tracks; support for recurring and compliance-driven coursework; real-time dashboards for completions, overdue training, compliance rates, and department-level views; custom report builder; exportable data in Excel, PDF, or CSV formats; audit-ready logging and historical training records; and supervisor and department head views for direct reports.
Some of the key benefits of the new LMS include: improved usability and overall learner experience; strengthened compliance tracking and audit readiness; robust reporting and analytics capabilities; scalable course creation, management, and delivery; integration with County systems; modern features such as mobile access and optional AI-driven functionality; and alignment with industry standards for security, accessibility, and cloud service delivery.
The selected vendor will be responsible for providing comprehensive training for all groups of County users, including administrators, instructors, and content creators. The vendor will also be responsible for providing ongoing maintenance and support, including regular platform updates, feature enhancements, security patches, and technical support.
Some of the evaluation criteria for the proposals include: the vendor's experience and qualifications; the functionality and features of the proposed LMS; the vendor's approach to implementation, integration, and migration; the vendor's approach to training and support; and the cost of the proposed solution.
• Key features and requirements of the LMS
• Benefits of the new LMS
• Responsibilities of the selected vendor
• Evaluation criteria for the proposals