transit Operations Consultant (rebid)

The New Orleans Regional Transit Authority (RTA) is seeking a transit operations consultant to provide consulting services for an assessment of current operations, identification of gaps or inefficiencies, and recommendation of actionable improvements. The consultant will evaluate the current management structure, operations, and dispatch protocols, and provide recommendations for improvement. The consultant will also develop key performance indicators, operator and staff training programs, and standardized policies and procedures. The contract term will be six months, and the total compensation for services will be based on the cost proposal, inclusive of all professional fees, travel, materials, and associated costs. Key aspects of the job include: • Evaluating the current management structure and operations • Assessing dispatch protocols and software effectiveness • Developing key performance indicators and monitoring tools • Creating operator and staff training programs • Standardizing policies and procedures • Providing recommendations for improvement