Description
The State of Tennessee, Department of General Services, is seeking information from potential vendors to provide swag management services. The goal is to partner with a vendor who can streamline the swag projects for customers with the highest operational efficiency. The vendor should be able to manage and support a high-volume of orders, provide customer service, invoice access, website operation, and more. The State is looking for a turnkey service that can fulfill the requesting agency's needs.
Some key aspects of the job include:
• Streamlining the process of estimating, order entry, scheduling, shipping, billing, and maintaining inventory control
• Providing a detailed scope of services that the company can fulfill
• Implementing and maintaining operations with minimal resources required from the State
• Providing an updated catalog of products and merchandise
• Managing customer service, sales, and website management
• Being self-supporting with no funding coming from the State