Central File Room (CFR) Operations and Records Management Support

The Texas Commission on Environmental Quality (TCEQ) is seeking a qualified records management contractor to operate the Agency's Central File Room (CFR) and provide Records Management Support. The initial term of the contract will be two years with three one-year optional renewal periods. The contractor will be responsible for administering, operating, and evaluating TCEQ CFR policies and procedures, managing the CFR and Customer Viewing Area, maintaining the CFR inventory, and performing other related tasks. The contractor must also provide high-quality customer service support and train agency staff on records management best practices. Some key responsibilities include: • Administering, operating, and evaluating TCEQ CFR policies and procedures • Managing the CFR and Customer Viewing Area • Maintaining the CFR inventory • Providing high-quality customer service support • Training agency staff on records management best practices The contractor must have experience in records management and must be able to work with TCEQ staff to ensure that all records-related responsibilities are fulfilled.