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Awarded contract·City of Mobile·Alabama

Request for Proposals - Citizen Online Police Reporting System

$250kSingle Award
Contract source

Description

This solicitation seeks a commercial‑off‑the‑shelf (COTS) cloud‑based citizen online police reporting system for the City of Mobile, Alabama. The solution must be secure, 24‑hour accessible, customizable to the Mobile Police Department’s branding and data fields, and capable of notifying the department of new reports with triage features. The contractor must provide training, ongoing support, and be ready to fully implement the system within six months of award. The city will evaluate proposals on qualifications, solution merit, and fee structure, with a total score of 100 points. No budget ceiling is disclosed; vendors are asked to submit a detailed fee proposal. The deadline for submissions was extended to April 27, 2023. • Cloud‑based, secure, 24/7 citizen reporting platform (COTS) • Customizable branding, data fields, and integration with existing MPD processes • Implementation required within six months, including training and support • Evaluation based on experience (30 pts), solution (40 pts), and fees (30 pts)

Attached files

Key dates

Bids closed
4/27/2023
Contract modified
4/13/2023

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Information Technology and Software Development
NAICS
511210
Solicitation №
RFP 5797

Contract value

$250,000

The solicitation does not disclose a budget ceiling. Comparable municipal online reporting systems typically range from $100,000 to $500,000 depending on licensing, customization, and support levels. Considering the requirement for a ready‑to‑deploy COTS solution, six‑month implementation, training, and ongoing help‑desk support, a mid‑range estimate of roughly $250,000 is reasonable. Factors influencing this estimate include the size of Mobile (≈ 200,000 residents), the need for robust security (SOC certifications), and the inclusion of promotional/marketing tools.

AI estimate from the award documents

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