FLEET SERVICES OPERATIONAL EFFICIENCY AUDIT

The City of North Richland Hills is seeking a vendor to perform an operational efficiency audit of its Fleet Services operations. The goal of the audit is to identify areas for improvement and provide recommendations for creating more efficient processes and workflows. The contract was awarded to Matrix Consulting Group, Ltd. The scope of work includes reviewing the current state of Fleet Services operations, identifying opportunities for improvement, and providing recommendations for creating a more efficient future state. • The audit will focus on processes and workflows that impact the delivery of City services. • The vendor will be expected to provide a comprehensive report outlining their findings and recommendations. • The City may request additional information or clarifications from the vendor during the evaluation process. • The contract may be renewed after the end date, but this is not explicitly stated. • The City of North Richland Hills is seeking a vendor with experience in process review and improvement consulting services.