STUDENT FINANCIAL AID COLLECTION MANAGEMENT SERVICES

The Los Angeles Community College District issued RFP 21‑04 to secure collection‑management services for delinquent student‑financial‑aid accounts across its nine colleges. The contract will be awarded to three qualified firms that will form a “bench” of providers handling Federal Perkins and Nursing loan collections, operating under a contingency‑fee model. The scope includes skip‑tracing, debtor communications, reporting, and compliance with FERPA, HIPAA, and other regulations; the district expects a three‑year base term with possible two one‑year renewals. • Services: Federal Perkins and Nursing loan collections, reporting, compliance, and borrower portal support. • Compensation: Percentage‑based fees (22 %–30 % of amounts placed). • Award: Three firms (Coast Professional Services, Reliant Capitol Solutions, Williams and Fudge) pending Board approval.