RFQ 10213978 - C-Cure Access Control Systems

The California Department of Water Resources seeks a qualified contractor to provide comprehensive maintenance, software support, upgrades, and parts replacement for the C‑Cure 9000 access‑control platform across multiple DWR facilities. The contract is a three‑year firm‑fixed‑price agreement with a $250,000 ceiling, with an optional one‑year extension. The contractor must hold advanced integrator and Level 2 installer certifications, possess California C‑7 and C‑28 low‑voltage licenses, and be located within 50 mi of Sacramento. Service response times are strict (2‑hour phone response, 4‑hour on‑site arrival). All work must be performed under approved Work Orders, and detailed service reports are required after each call. The solicitation includes small‑business and DVBE preference incentives but does not reserve the award exclusively for those categories. • Scope: Maintenance, software support, hardware upgrades, and parts supply for C‑Cure 9000 systems. • Mandatory certifications: TYCO Advanced Integrator, Level 2 Installer, C‑7 & C‑28 licenses. • Geographic limitation: Contractor base must be within 50 mi of Sacramento, CA.