C-101692 RFP 30-24 Interpretation and Translation Services

This contract is for interpretation and translation services to be provided by Language Line Services, Inc. (DBA: LanguageLine Solutions) to the City of Vancouver. The services include in-person and remote interpretation, as well as written translation, for various languages. The contract has a term of two years, with the option to extend for an additional two years. The total compensation for the contract is not to exceed $200,000.00 USD. • The contractor will provide an online scheduling portal for requesting services. • The contractor will provide on-demand services 24 hours a day, 365 days a year. • The contractor will provide standard and custom reports as requested. • The contractor will provide a connection to an interpreter within two minutes of the community member's language being identified. • The contractor will provide monthly electronic invoicing services, including detailed and summary-level data by period and location.