This contract provides unarmed, uniformed security guard services for the Mobile Alabama Cruise Terminal (MACT). The City of Mobile required a qualified security firm to staff the terminal during cruise “turn‑around” days and occasional vessel call days, supplying a minimum roster of 15 pre‑approved personnel, including supervisors, and maintaining 24‑hour local contact capability. Payment is on a time‑and‑materials basis using hourly rates for guards and supervisors, with no fixed ceiling. The base period runs from November 1 2016 to October 31 2017, with two possible one‑year extensions.
• Service scope: 13 guards (plus supervisor) on turnaround days, and a reduced team (5 guards + supervisor) on other active days; duties include passenger greeting, traffic control, screening, patrols, and reporting.
• Personnel requirements: All staff must be TWIC‑credentialed, meet age/education/background standards, and be covered by the City’s insurance requirements.
• Administrative obligations: Provider must submit weekly timesheets, maintain a 24‑hour staffed phone line, and comply with E‑Verify and DBE participation (15% subcontractor involvement).