Towing Services (Medium-Heavy Duty/Recovery) / City

The City of Worcester is procuring 24/7 medium‑heavy duty towing and recovery services for its fleet of construction, municipal, and fire‑department equipment. The contractor must respond to service calls within 45 minutes, operate tow trucks meeting Massachusetts State Police Spec SP 357 Category III, and provide a full line‑item pricing schedule for call‑out, mileage, off‑road recovery, standby, water recovery, winch‑to‑upright, transport, and additional manpower services. No subcontracting is allowed, and the award will go to the lowest responsible bidder. The contract runs for two years with a possible one‑year extension at the City’s discretion. • 24‑hour, 7‑day‑a‑week towing and recovery for medium‑heavy duty vehicles up to 80,000 lb GVW. • Mandatory 45‑minute response time; failure may result in termination. • Unit‑price pricing structure; award based on total of all line‑item rates.