The City of Jefferson, Transit Division, is seeking a transit bus software solution to facilitate fixed route services and provide real-time information to passengers, dispatchers, and managerial personnel. The contract includes the installation of on-board equipment, such as mobile data terminals, passenger counters, and electronic signs, as well as a bus location kiosk. The contractor will be responsible for removing the existing system and equipment and installing the new system. The contract has a term of three years with two one-year renewal options. The contractor will provide technical support, warranty, and maintenance for the duration of the contract. The City reserves the right to terminate the contract at any time without penalty or recourse. Some key features of the contract include:
• The contractor shall provide a web-based interface for passengers, dispatchers, and managerial personnel to access real-time information.
• The system shall include automatic vehicle location, automatic passenger counting, and automatic voice annunciation.
• The contractor shall provide a bus location kiosk that displays the location of each bus and bus route on a map.
• The contractor shall provide technical support, including 24/7 telephone support, for the duration of the contract.
• The contractor shall provide warranty and maintenance for the equipment and software for a period of three years.
The City's goals for this contract include improving the efficiency and effectiveness of its transit services, enhancing the passenger experience, and reducing costs. The City is seeking a vendor that can provide a comprehensive transit bus software solution that meets its needs and provides good value for money.