Employee Assistance Plan

This contract provides a comprehensive Employee Assistance Plan (EAP) for The Citadel’s workforce and their household members. The awardee delivers confidential counseling, crisis support, training, and management‑consultation services both in‑person and via 24/7 telephone/virtual channels. Compensation is based on a per‑employee‑per‑month rate of $1.15 with a ceiling of $500,000, and the agreement runs for one year with four additional one‑year renewal options. The vendor must cover all South Carolina counties and provide nationwide tele‑services, furnish promotional materials, and submit regular utilization and quality‑assurance reports. • Core services: short‑term counseling (minimum three visits per issue), 24‑hour toll‑free helpline, on‑site and virtual training, and management consultations. • Pricing: $1.15 per employee per month (≈ $13,800 annual cost for ~1,000 employees) with a $500 k ceiling. • Term: 1‑year base (2024) plus up to four one‑year renewals; optional extensions at State’s discretion. • Vendor responsibilities: Maintain licensure, insurance, data‑security compliance, and deliver monthly statistical reports and promotional outreach.