Itron Fc300 Handheld Annual Maintenance, and Purchase of Par

This contract provides the City of Mesa with annual maintenance, parts procurement, and refurbishment of Itron FC300 handheld meter‑reading devices and associated docking cradles. The awardee, JPW Associates, Inc., will deliver a fixed‑price service valued at $50,000 per year, covering diagnostics, parts and labor, cleaning, and accidental‑damage coverage with a guaranteed turnaround of seven days or less. The agreement is a two‑year initial term with the option to extend for up to three additional years contingent on satisfactory performance. Key elements include: • Annual maintenance and warranty support for Itron FC300 handhelds and docking stations. • Supply of spare parts and refurbished units with rapid delivery (15‑30 days). • Fixed annual contract value of $50,000, with performance‑based renewal options.