This contract establishes a two‑year Employee Assistance Program (EAP) for the Rock River Water Reclamation District’s employees and dependents. The selected vendor must provide unlimited 24/7 telephonic counseling, web‑based resources, crisis intervention, substance‑abuse professional services for DOT‑eligible drivers, and a suite of educational and supervisory support tools. Additional responsibilities include program promotion, training sessions, confidential supervisory consultations, case management, and quarterly utilization reporting. The award is a single‑source award to Perspectives Ltd., with a firm price (bid amount shown as $7,700) and no performance bond required. Insurance coverage, IDHR registration, and compliance with equal‑employment‑opportunity laws are mandatory. The contract may be renewed up to three one‑year extensions upon mutual agreement.
• Core EAP services: unlimited counseling, 24/7 hotline, crisis response, SAP for drivers.
• Program management: promotion, training, supervisory consulting, reporting.
• Compliance: required insurance limits, IDHR registration, EAPA certification (special consideration).