Samaritan Volunteer Management Software

The City of Orlando has awarded a contract to Samaritan Software, LLC for the provision of volunteer management software. The contract includes a license for the use of the software, as well as services such as configuration, training, and support. The software is designed to facilitate the management of volunteer service opportunities and organizations, and includes features such as data storage, reporting, and publishing. The contract has a term of 7 years, with the option to renew. The City of Orlando will pay an annual fee for the use of the software and services, with the possibility of additional fees for additional services or changes to the scope of work. Key aspects of the contract include the license agreement, services, support and maintenance, payments, and customer data and confidentiality.