Flowbird / Parkeon Software, Hardware and Services

This contract is for the provision of monthly computer software, hardware, and support for Parkeon pay stations. The city owns 255 Parkeon paystations and needs to use Flowbird for software and hardware to keep them operable. The contract is a sole source purchase, meaning that only one supplier, Parkeon/Flowbird, can provide the necessary goods and services. The contract has a duration of approximately 2 years, from January 28, 2025, to January 27, 2027. • The contract includes software support for Parkeon paystations, which informs the city if a machine is not working properly and provides coin collection information and validation codes. • The contract also includes hardware purchases, such as parts and additional pay stations to replace old or damaged stations. • Professional services, including service calls, software development, and pay station installation, are also part of the contract. • The city has determined that Parkeon/Flowbird is the sole provider of goods and services that meet their requirements, and other brands/manufacturers are incompatible with the Parkeon paystations.