The City of Tempe is seeking a contractor to provide vehicle equipment parts and repair services. The contract includes the provision of hydraulic hoses and fittings, tire road service, vehicle and equipment service contracts, and specialized equipment and portable tool service contracts. The contractor must have a parts outlet facility within the Tempe/Phoenix metropolitan area and maintain an inventory of parts that are sufficient to meet the needs of the City. The contract has a term of 5 years, with the option to renew for an additional term. The City prefers that the contractor have a knowledgeable inside sales staff capable of answering technical questions and cross-referencing parts and current parts prices. The contractor must also provide a priced invoice at the time of delivery or customer pick-up, and must have a process in place to ensure that pricing offered under the contract will be consistent and accurate for all future purchases. Some of the key features of the contract include:
• The contractor must provide free, daily delivery of ordered parts to all City facilities.
• The contractor must have a parts outlet facility within the Tempe/Phoenix metropolitan area.
• The contractor must maintain an inventory of parts that are sufficient to meet the needs of the City.
• The contractor must have a knowledgeable inside sales staff capable of answering technical questions and cross-referencing parts and current parts prices.
• The contractor must provide a priced invoice at the time of delivery or customer pick-up.
• The contractor must have a process in place to ensure that pricing offered under the contract will be consistent and accurate for all future purchases.