This contract provides technical‑support services for the Qualified Health Plan (QHP) and Qualified Dental Plan (QDP) certification applications used by Covered California. The contractor will load, edit, and validate large volumes of plan data, deliver training, generate reports, and maintain ongoing support throughout the two‑year performance period. The work is performed under a fixed‑price/time‑and‑materials ceiling of $93,000, requires alignment with Covered California staff hours, and may be extended by six months.
• Scope includes organizing, loading, and validating QHP/QDP applications, building automated validation criteria, and providing up to two training sessions.
• Contractor must submit monthly timesheets, weekly status meetings, and obtain acceptance of all deliverables before invoicing.
• No on‑site staffing is required; all work is performed remotely with coordination to Exchange staff (8 AM‑5 PM PST, Mon‑Fri).