Description
This solicitation seeks a vendor to provide ongoing maintenance and support for Cuyahoga County’s Wide Area Network (WAN) under a SmartNet service model. The work includes monitoring, fault remediation, routine upkeep, and any required upgrades to keep the county’s WAN operational and secure throughout the contract period. Eligibility is limited to “Plan Holders of Record,” meaning only vendors who have previously received the RFP packet from the County’s Purchasing Office may submit proposals. The county offers both physical and electronic submission options, with a firm deadline for all bids. No budget or pricing details are disclosed in the public notice, requiring interested firms to request the full RFP packet for cost information.
• Scope: Full‑service WAN SmartNet maintenance (monitoring, troubleshooting, preventive care).
• Eligibility: Must be a designated “Plan Holder of Record” with the County.
• Submission: Mail or electronic via the Cuyahoga County Supplier Portal; deadline November 15 2021.
• Duration: Jan 1 2022 – Dec 31 2024 (3‑year performance period).