UTILITY BILL PRINT AND MAILING SERVICES

The contract is for utility bill print and mailing services, which includes printing, inserting, and mailing customer statements. The contract has a term of 2 years, with the option to renew for an additional 3 years. The vendor, Cathedral Corporation, will provide these services to Hernando County Utilities. The contract includes provisions for data processing, laser printing, inserting, and security measures to ensure the confidentiality of customer information. Some key features of the contract include: • Data processing and transmission via secure file transfer protocol (SFTP) • Laser printing with quality control checks • Inserting with integrity checking using Videk cameras • Security measures such as key card access, secure email filtering, and employee background checks • Disaster recovery plans with redundant facilities and equipment.