This contract is for hosting services for the Town of Queen Creek's fleet management software. The services include software, installation, maintenance, support, and periodic upgrades, as well as database administration services. The contract has a term of 2 years, with the option to renew on a month-to-month basis. The total cost of the contract is not explicitly stated, but the quarterly billing amount is $1,320. The contract also includes a service level agreement that outlines the parameters of the services covered and the responsibilities of both parties.
• The services include manned telephone support, monitored email support, data center monitoring, and software monitoring.
• The contract has a term of 2 years, with the option to renew on a month-to-month basis.
• The total cost of the contract is not explicitly stated, but the quarterly billing amount is $1,320.
• The contract includes a service level agreement that outlines the parameters of the services covered and the responsibilities of both parties.