The City of Vancouver has awarded a contract to Talitha Consults LLC to provide services for the development of a Language Access Plan (LAP). The contract includes three phases: project management, needs assessment, and recommendations, strategies, and LAP development. The contractor will provide all services and materials set forth in the scope of work, including a kick-off meeting, monthly meetings, and a final report. The contract has a maximum compensation of $87,250.00 and a term of one year. The City reserves the right to terminate the contract at any time for convenience. Key aspects of the contract include:
• Development of a Language Access Plan (LAP) to support the City's language access needs
• Needs assessment and stakeholder engagement to inform the LAP
• Development of best practices and strategies for language access services
• Training and coaching for City staff on language access and cultural competency
• Evaluation and monitoring of the LAP's effectiveness