DH01--Vocera Communication Support Services (Brand Name) - Northern Arizona VA Healthcare System (NAVAHCS)

The Northern Arizona VA Healthcare System (NAVAHCS) is seeking a contractor to provide Vocera Communication Support Services, including replacement of existing equipment and software, and premium support services. The contract will be for a base year and four option years, with an estimated total value of $796,469.16. The contractor will provide services such as replacing 450 V5000 badges, 450 licenses, 1,000 batteries, 75 chargers, 36 clips, 4 training kits, product warranties, training services, product software, and premium support services. The services will provide a communication platform for nurses, physicians, pharmacists, and other medical employees to ensure uninterrupted communication and patient care. Key points to consider: • The contract is for a brand name specific requirement, Vocera Communication System. • The contractor must provide premium support services, including emergency support available 24/7. • The contract will be competed as a total SDVOSB set-aside. • The estimated period of performance is from 02/08/2026 to 02/07/2031. • The contractor must provide a communication platform that is VA FIPS 140-2 compliant.