The Louisiana Department of Health (LDH) is seeking information from stakeholders to transform support coordination services for the Office of Aging and Adult Services (OAAS) and the Office for Citizens with Developmental Disabilities (OCDD). The goal is to ensure person-centered practices, enhance collaboration across Medicaid systems, and provide coordination, administration, and management of specialized services. The RFI aims to gather input on current support coordination structures, explore options for providing support coordination services, and solicit information on how to establish and implement these services. The responses will aid LDH in making decisions regarding the provision of case management services for individuals with developmental disabilities, older adults, and individuals with adult-onset disabilities.
Key aspects of the RFI include:
• The need for person-centered planning and coordination of services
• The importance of addressing communication barriers and assisting individuals in transitioning from institutional settings to community-based care
• The requirement for support coordination agencies to establish effective communication and working relationships with participants and service providers
• The need for internal quality assurance processes to ensure adequate support coordination services
• The importance of compliance with HCBS waiver programs and Medicaid regulations
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