Community Outreach & Engagement Services

The Regional Transit Authority (RTA) in New Orleans seeks a qualified firm to provide comprehensive community outreach and engagement services supporting its transit planning, service‑change initiatives, and capital projects. The contractor will develop outreach plans, recruit and manage field staff, conduct surveys and public meetings, ensure compliance with Title VI and ADA requirements, and deliver timely reports and data analyses. The work is on‑call, with multiple concurrent projects across the New Orleans region, and the contract includes a three‑year base term with two optional one‑year extensions. • Develop and execute outreach strategies for transit planning, service changes, and capital projects. • Recruit, train, and manage street‑team ambassadors to reach under‑represented and LEP communities. • Conduct surveys, focus groups, public meetings, and other outreach activities; produce demographic‑compliant reports. • Coordinate with RTA’s brand/PR partners and maintain strict reporting cadences (event recaps within 5 business days, monthly and quarterly summaries).