Banking Services – DOLIR

The Missouri Department of Labor and Industrial Relations is seeking a contractor to provide banking services, including a Clearing Account, Benefit Account, and Training Account. The contractor will be responsible for processing and transferring deposits, providing demand checking accounts, and handling ACH debits and credits. The contract period is for two years, and the contractor must have a minimum of five years of experience providing banking services. The contractor will be required to provide a secure website for connection from the state agency, daily and monthly bank statements, and resolve any debit and credit discrepancies within 20 calendar days. • The contractor must have a depository facility located in Jefferson City, MO. • The contractor must provide a bank identification maintenance file on a schedule determined by the state agency. • The contractor must protect the privacy and confidentiality of all data in accordance with section 288.250 RSMo. • The contractor must provide a means to handle/process items that fail Image Quality Assurance (IQA) and/or Image Quality Usability (IQU). • The contractor must provide consultation in regard to improving the ACH debit and credit processes or any other processing improvements at no charge to the state agency.