City of Vancouver Employee Benefits

The City of Vancouver seeks a qualified provider to administer its employee benefits program for roughly 10,000 covered members, including the provision and underwriting of life‑insurance and critical‑illness insurance policies. The contract requires the vendor to retain all data within Canada, be a member of the Canadian Life and Health Insurance Association, and ensure coverage is under Assuris. The scope also covers administrative services for extended‑health, dental, and health‑spending‑account claims, with no subcontractors allowed for underwriting. • Administer benefits for ~10,000 employees, handling claims adjudication and policy management. • Provide and underwrite both refund‑accounted life‑insurance and non‑refund critical‑illness insurance directly. • Must comply with Canadian data residency, CLHIA membership, Assuris coverage, privacy laws (BC and PIPEDA), WorkSafeBC registration, and the City’s Fair‑Wage policy.