CCTV, Access Control, and Physical Security System Maintenance - Naval Hospital Camp Pendleton

The Defense Health Agency (DHA) is conducting market research for a requirement to provide comprehensive preventive and corrective maintenance services for the Electronic Security Systems (ESS) located at Naval Hospital (NH) Camp Pendleton and its associated branch clinics. The contractor will be responsible for maintaining, troubleshooting, and repairing the existing integrated physical security infrastructure, which includes Avigilon, Lenel, Genetec, Hirsch, Bosch, and Stentofone systems. The contractor must demonstrate possession of an active State of California C10 or C7 contractor license and the ability to provide technicians with current, manufacturer-authorized certifications for the specific ESS platforms. • The contractor must provide all personnel, management, tools, and materials necessary to maintain the ESS. • The contractor must have experience maintaining and repairing large-scale, integrated physical security systems in a hospital or similar critical infrastructure setting. • The contractor must have active certifications in Avigilon ACM Access Control, Avigilon ACC Video Management, and Stentofon Intercoms/Alphacom Servers. • The contractor must have documented experience troubleshooting and replacing Mercury Access Control Hardware and HID Totguard Infant Protection Systems.