Description
The City of Austin is conducting market research to understand the range of Risk Management Information System (RMIS) solutions available for consolidating incident, claim, and risk data across multiple municipal departments. This non‑binding Request for Information (RFI) seeks general details on system capabilities, integration methods, security, governance, and cost structures to inform future procurement planning. No contract will be awarded as a result of this RFI; responses are purely informational.
• Targeted solution: Citywide RMIS for tracking incidents, tort claims, workers’ compensation, vehicle collisions, and property claims.
• Desired functionalities: incident/claim tracking, reporting dashboards, analytics, document management, integration with telematics and other city systems.
• Governance & security: role‑based access, audit logging, compliance certifications.
• Deployment considerations: cloud vs. on‑premise, integration interfaces, implementation timelines, staffing needs.
• Cost insight: general pricing models, licensing, maintenance, and factors influencing cost variations.
• Submission: email response by October 1, 2026, 2 PM CT to Camille Blue.