Ongoing Maintenance and Support of BIS Digital Inc. Audio/Visual Equipment for DeKalb County's State, Magistrate, Juvenile, and Probate Courts and Maloof Auditorium

The DeKalb County Government is seeking ongoing support and maintenance for the Business Information Systems Inc. DCR Digital Recording System audio and video equipment used in various courtrooms and conference rooms. This platform is deeply integrated into the County's operational infrastructure, and regular support and maintenance are crucial to keep courtroom technology functioning properly. The selected vendor will be responsible for providing the necessary support and maintenance to ensure that court proceedings run smoothly and efficiently. Key aspects of the job include: • Providing ongoing support and maintenance for the audio and video equipment • Ensuring that the equipment functions properly to prevent disruptions and downtime • Supporting the County's operational infrastructure to keep court proceedings running smoothly • Reconfiguring or replacing equipment as needed to prevent extended downtime and productivity loss