The South Carolina Department of Mental Health is seeking a qualified provider to deliver interpreter services for deaf and hard‑of‑hearing clients across the state’s mental‑health facilities. The contract is a fixed‑price, sealed‑paper bid covering on‑site interpretation, video‑remote interpretation (VRI), and related services on an as‑needed basis. The award will be a five‑year maximum contract (one‑year base term with four optional one‑year renewals).
• Provide on‑site ASL interpreters with 48‑hour advance notice; emergency calls (less than 48‑hour notice) are billed at a higher rate.
• Deliver VRI services within 20 minutes 24/7; a Certified Deaf Interpreter (CDI) is optional and may be requested.
• Rates are capped at $70/hr (regular), $80/hr (evening/weekend), $100/hr (emergency) with a two‑hour minimum per assignment; mileage reimbursed at the state rate.
• Required documentation includes proof of interpreter certification, at least two years of mental‑health interpreting experience, insurance certificates, and a signed Business Associate Agreement.
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