Description
The Tennessee Wildlife Resources Agency seeks a comprehensive, secure, and highly available point‑of‑sale (POS) system to modernize the agency’s licensing, registration, and fee‑collection processes across hunting, fishing, boat titling, quota‑hunt, and other wildlife‑related services. The solution must support real‑time ACH revenue collection, multi‑channel transactions (online, mobile, in‑person), full data migration from legacy platforms, and ongoing help‑desk, training, and disaster‑recovery services. The agency is gathering market information to assess vendor capabilities and will issue a formal solicitation later.
• Must design, develop, test, and implement a modular cloud‑based POS platform with web and mobile portals.
• Requires integration with Tennessee Treasury for ACH payments, secure PCI‑DSS‑compliant payment processing, and role‑based access controls.
• Includes data migration, continuous support, training programs, and a disaster‑recovery plan with RTO ≤ 4 hrs and RPO = 0.