Continuous Improvement/Business Analyst Services

The Comptroller of Maryland is seeking a contractor to provide Business Analyst Services to support continuous improvement projects within the Unclaimed Property and Field Enforcement Divisions. The contractor will be required to provide all services outlined in the solicitation, including identifying, prioritizing, executing, completing, and reporting on continuous improvement projects. The contractor will work alongside current COM employees and will be required to complete two significant projects in each division during the contract period. The contract duration is 10 months, and the primary worksites will be in Annapolis and Baltimore, Maryland. • The contractor will be responsible for developing documentation or training for existing business processes. • The contractor will identify and offer recommendations to remediate gaps in internal control. • The contractor will develop or coordinate with technical support staff to develop or enhance tools or workflows within existing applications. • The contractor will reengineer business processes to improve efficiency, accuracy, cost, or employee satisfaction. • The contractor will provide quality assurance testing or support the design and development of business processes migrating into new applications.