ShipERP Software and support for SAP S4 HANA

The U.S. Department of Justice, Federal Prison Industries (UNICOR), is seeking information from authorized resellers to provide services for ShipERP Software and support for SAP S4 HANA. The primary objective of this Request for Information (RFI) is to develop an acquisition strategy to seek a contractor that can provide the following services: • Software Usage Rights: Licensed access to ShipERP and contracted modules, continued use of carrier integrations and shipping functionality, and compatibility with supported ERP AP systems. • Vendor Support & Issue Resolution: Access to ShipERP technical support for defects and system issues, troubleshooting related to shipping execution and carrier connectivity, and bug fixes and corrective maintenance. • Security & Stability: Security patches and vulnerability remediation, maintenance to ensure system reliability and continuity of operations. UNICOR is a self-supporting government corporation within the U.S. Department of Justice, and has a two-fold mission: to train and provide inmates within the federal prison system with marketable skills upon release, and to produce quality, market-priced goods and services for sale to both the Federal and commercial markets, while operating in a self-sustaining manner.