Outage Management System (OMS) and Field Operations Solution

The City of Winter Park is seeking proposals for an enterprise electric distribution Outage Management System (OMS) and related field operations solutions to support reliable electric service and efficient restoration activities. The selected solution should support outage tracking, outage management, field mobility, live outage tracing, GIS integration, AMI integration, outage mapping, system integrations, electric distribution system modeling, text notifications, and reporting, along with implementation, onsite training, and ongoing support. Key features of the project include: • Outage detection and restoration • Crew and workflow management • System scalability, redundancy, and performance • Integration with existing utility systems • Customer and personnel notifications • Training and support The City is looking for a proven, scalable solution that is well-suited for electric utility operations. Some of the key evaluation criteria include: • Experience with similar projects • Key project personnel and their qualifications • Project approach and delivery • Cost proposal and total cost of ownership • Quality of engagement and understanding of City needs • Implementation methodology and project management • Training, support, and lifecycle services