Description
The State of Missouri is seeking a vendor to provide a virtual platform for the Missouri Empowerment Scholarship Accounts (MOScholars) program. The platform should facilitate secure, efficient, and transparent interactions between families, approved education vendors, and program administrators. The contractor will be expected to design, develop, implement, and maintain a comprehensive virtual platform that includes components for online application and eligibility determination, digital wallet and payment process, vendor and service provider management, customer service support, and data visualization and reporting. The contractor must have at least three years of experience on projects of similar scope and should have experience in providing similar services to at least three other state education savings accounts. The contract period will be from the effective date of the contract through June 30, 2029.
Key features of the platform include:
• Online application and eligibility determination
• Digital wallet and payment process
• Vendor and service provider management and e-commerce site
• Customer service support and training
• Data visualization and reporting
The contractor will be responsible for providing a contractor-hosted platform, with the hosting site located within the continental United States. The contractor must also provide publicly available contact information for technical support and must follow National Automated Clearing House Association (NACHA) rules.