Description
The South Carolina Department of Natural Resources is seeking a vendor to provide a Freshservice enterprise agreement, covering licensing, implementation, training, and ongoing support of the Freshservice IT service management platform for state agencies.
• Supply licensing for Freshservice’s cloud‑based service‑desk solution.
• Provide implementation, configuration, and user training services.
• Offer continuous technical support and maintenance throughout the contract term.
• Ensure compliance with South Carolina’s security, data‑management, and accessibility standards.
• Deliver scalable pricing structures to accommodate multiple state departments.
Attached files
The solicitation documents live at the source — open the bid source above to download them.
Contact
Andrea Bowman