Description
The State of North Carolina, Department of Health and Human Services (DHHS), is seeking bids for the provision of Teleform Workgroup annual software maintenance and support. The contract will be for a period of one year, with the option to extend for two additional one-year periods. The successful bidder will be required to provide software updates, technical support, and other related services.
• The software maintenance and support plan must include direct technical support, issue management, system restoration, and software updates.
• The successful bidder must be an authorized OpenText reseller for the products listed in the solicitation.
• The contract will be awarded based on best value analysis, with consideration given to factors such as price, technical capability, and past performance.
Attached files
Contact
Angela Childress(Purchasing Agent)