RFP20261008 Managed Endpoint Detection& Response Services

Merrimack County is issuing a solicitation for Managed Endpoint Detection & Response (MDR) services. The selected vendor will provide continuous monitoring, threat detection, malware analysis, and rapid incident response for all county-owned desktop, laptop, and mobile devices. The contract will likely cover the implementation of a centralized security platform, ongoing management of security alerts, and regular reporting to the county’s IT leadership. • Provide 24/7 monitoring and real‑time detection of security incidents across county endpoints. • Conduct threat analysis, containment, remediation, and post‑incident reporting. • Supply and manage the underlying MDR technology platform, including updates, licensing, and integration with existing IT infrastructure. • Deliver monthly performance and compliance reports, and support the county’s cybersecurity governance framework. • Ensure adherence to relevant state and federal data security regulations.