Description
The City of Duluth is seeking a qualified vendor to provide an integrated governmental software system (ERP) that will modernize operations, enhance financial and operational reporting, and ensure compliance with Governmental Accounting Standards Board (GASB), Generally Accepted Accounting Principles (GAAP), and Government Finance Officers Association (GFOA) best practices. The system must support seamless data sharing, automated workflows, centralized reporting, and provide a secure migration of historical accounting and operational data. The scope of services includes required software modules, implementation services, training and change management, and ongoing support.
• Required software modules: Financial Management, Budget Development and Forecasting, Procurement, Grant, and Contract Management, Payroll, HR, Time Management, and Benefits Administration
• Implementation services: Project planning and configuration, data conversion and migration, testing, quality assurance, and phased rollouts
• Training and change management: End-user and administrator training, knowledge transfer to City staff
• Ongoing support: Help desk and technical support, regular system updates and enhancements, cybersecurity compliance and monitoring