YH26-0090- AHCCCS Independent Verification and Validation Services

The Arizona Health Care Cost Containment System (AHCCCS) is soliciting independent verification and validation (IV&V) services to assess and certify the implementation of a new ServiceNow‑based Medicaid eligibility system and related community‑engagement functionality. The contractor will provide governance oversight, technical solution reviews, risk identification, testing evidence validation, and a series of periodic status reports (weekly, monthly, quarterly) throughout a three‑year task order period (Sept 2026‑Sept 2029). Required staffing includes a Project Manager, Eligibility & Enrollment SME, Quality Lead, and Technical Subject Matter Acquaintance, all with demonstrated Medicaid/health‑IT experience. Deliverables span work plans, initial and final IV&V reports, UAT readiness and results memos, operational readiness assessments, and a close‑out report, all while complying with HIPAA Business Associate requirements. • Independent assessment of project governance, schedule, budget, scope, and risks for the new eligibility platform. • Detailed testing evidence reviews, UAT certification, and operational readiness/Go‑Live assessments. • Ongoing reporting cadence (weekly, monthly, quarterly) and rapid escalation of high‑severity issues. • Mandatory staffing expertise (Project Manager, Eligibility SME, Quality Lead, Technical SMA) and strict HIPAA/PHI handling compliance. • Task order term of three years with deliverables tied to project milestones rather than fixed calendar dates.