Description
The State of New Mexico is seeking to purchase software maintenance and support services for its Risk Management Information System. The system is currently provided by P&C Insurance Systems, Inc., and the state believes that there is no competition for this service. The contract term is for 12 months, and the estimated cost is $165,366.98. The scope of work includes implementing a Risk Management Information System, providing licensing for the ClaimsVision software product, and providing IT software support and maintenance services. The state has determined that P&C Insurance Systems, Inc. is the only source capable of providing the required professional service due to their specialized knowledge and system familiarity of the proprietary ClaimsVision software.
• The contract includes services associated with the installation and configuration of hardware and software products required to operate the modernized RMIS solution.
• The contract includes services associated with migrating existing legacy data to the new RMIS product.
• The contract includes services associated with conducting User Acceptance Testing utilizing proven methodologies for identifying and tracking Testing Results.
• The contract includes services associated with training Agency staff members and external users.
• The contract includes services associated with implementing a proven version control process of migrating software and databases to the Production environment.
• The contract includes services associated with providing post-implementation support.
• The contract includes services associated with providing warranty and maintenance support on the RMIS modernized product.