Utility Bill Printing and Design Services

Central Arkansas Water (CAW) is seeking information from potential firms for the design, implementation, and delivery of utility bill printing and related professional services. The objectives of this RFI include evaluating vendor capabilities, assessing technical compatibility, exploring design innovation, ensuring data security, and gauging scalability and flexibility. Vendors should describe their ability to provide bill design and layout services, high-volume printing and mailing, integration with CAW's existing systems, document management and archival, and multi-channel delivery. • The RFI response should include company overview and relevant experience, description of services offered, sample bill designs or templates, security and compliance certifications, references from similar utility clients, and estimated turnaround times and service levels. • The RFI response should be 10 pages or less in PDF format and should include contact information, comments on the project description and requirements, and a general fee structure for maintenance and external user portal access/customer support. • CAW reserves the right to request a virtual meeting to further discuss an individual submittal and/or demo a product.