Description
The Illinois Attorney General's Office is seeking to award a sole source contract to Mitratech for TeamConnect Premier Enterprise Support. The contract will provide the office with an expanded set of tools and prioritized assistance critical to the successful completion of the TeamConnect migration and cloud services. The contract will include a dedicated support engineer to streamline issue resolution and ensure continuity of service. The key aspects of the job include:
• TeamConnect Premier Enterprise Support
• Dedicated support engineer
• Prioritized assistance for TeamConnect migration and cloud services
• Continuity of service
The contract is expected to start on July 1, 2026, and end on June 30, 2029, with a total duration of 36 months.