The City of Liberty Hill seeks a single prime contractor to design, launch, and operate an on‑demand public‑transportation rideshare service—including ADA‑compliant wheelchair‑accessible vehicles—within a defined service area. The contractor will be responsible for all aspects of service delivery, data reporting, community outreach, and subcontractor management, while the City retains overall oversight. The solution may leverage existing rideshare platforms or custom dispatch tools, but the City will not accept proposals that involve the City purchasing or managing its own fleet.
• Develop and implement a turnkey on‑demand rideshare program for residents and visitors.
• Provide both standard and ADA‑compliant wheelchair‑accessible vehicle (WAV) services.
• Manage rider access methods (apps, phone, web) and integrate with third‑party platforms as needed.
• Deliver regular performance, usage, and compliance reporting to the City.
• Conduct community outreach and education to promote program adoption.
• Oversee all subcontractors and ensure City‑level contractual compliance.
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